Bo and Unit1 products that are in stock are delivered within 2 to 3 working days. If out of stock, delivery takes up to 15 working days.
KuKirin scooters are drop-shipped from Poland and are always delivered within 5 to 6 working days.
Stock status is shown on each product page.

Delivery is free on orders over €500 (all KuKirin scooters qualify automatically). For smaller orders, delivery cost is calculated at checkout based on your location.

Yes. Customers may choose to pay the remaining balance by cash or card when the scooter arrives at their address.
However, the applicable delivery fee must be paid in advance in order to confirm the delivery booking.
This allows us to schedule transport properly and protects both sides from last-minute cancellations or delivery changes.

Yes. Customers can complete the full payment securely through our Shopify checkout using a debit or credit card.

Choose your product, add it to your cart, and complete your order securely through our Shopify checkout.
Customers can either pay in full online or choose to pay the remaining balance by cash or card upon delivery, provided that the applicable delivery fee is paid in advance.

Absolutely. We are a registered company and an authorized dealer for all brands we carry. We process payments through Shopify's secure checkout. If you have any doubts, message us on WhatsApp.

Yes. You can contact us on WhatsApp before placing your order if you need help choosing a model, checking stock availability, or confirming delivery details.

Once your order is placed, you will receive an order confirmation by email.
Our team may also contact you by phone or WhatsApp to confirm delivery or pickup details.

Please check the legal disclaimer on each product page. Speed limits for public road use differ by country, and scooters exceeding 25 km/h are primarily intended for private property and off-road use. Please check local regulations before riding.

It depends on your budget and what you need. The KuKirin G2 (€749) is our most affordable and best-selling model. The Bo M (€1,199) is our premium pick for design-conscious riders. Check our KuKirin brand page for a side-by-side comparison, or message us on WhatsApp and we'll help you choose.

Yes, wearing a helmet is required by law when riding an electric scooter. Our Unit1 smart helmets offer integrated lighting, turn signals, and brake lights, making you visible and safe.

Unopened, unused products can be returned within 30 days of purchase with the original box intact. For the Bo M, you have a 14-day no-questions-asked return policy even after use. For KuKirin scooters and Unit1 products, returns are not accepted once the box has been opened.

Yes. All products are covered by a 2-year warranty in line with the relevant warranty terms.
Where a covered fault is confirmed, we provide the required replacement part free of charge.

Warranty support covers eligible manufacturing faults and defective components.
Where applicable, we will provide the replacement part needed to resolve the issue.

Warranty support is focused on providing the correct replacement part free of charge where a covered fault is confirmed.
Installation, servicing, and repair work are not automatically included as part of the warranty. Customers may use a technician of their choice for fitting or repair work, unless a separate service arrangement has been agreed with us.

Please contact us on WhatsApp or by email with your order details, product model, and a short description of the issue.
Photos or videos of the issue will help us assess the problem faster and identify the correct part.

We can assist customers with product guidance, fault assessment, warranty support, and spare parts. Where a repair or installation is needed, we can advise on the correct part and the appropriate next steps. Please note that The Scooter Place is not responsible for carrying out installation or repair work unless this has been agreed separately.

Please contact us on WhatsApp or by email with your scooter model, a description of the issue, and any relevant photos or videos.
Our team will review the issue and guide you on the next steps.

We stock selected spare parts and can also arrange additional parts depending on the scooter model and supplier availability.

Depending on the model, parts may include tyres, wheels, chargers, batteries, displays, controllers, brake parts, lights, fenders, and other replacement components.

Please contact us with your scooter model, the part you need, and photos or videos if possible.
This helps us identify the correct part and confirm availability.

Yes. We supply spare parts for all scooter models we sell, whether or not your scooter is under warranty. Check our Spare Parts section to browse available parts, or contact us on WhatsApp if you can't find what you need.